AWG Connect
Conversations that convert, Connections that count
Our Omnichannel SaaS solutions orchestrate lead-to-deal processes, unify customer data, and optimise contact centre operations.
With AWG Connect, you can ensure your customers receive a personalised message on the right channel, at the right time, every time, all while saving time and money.
Who We Are
At AWG Connect we deliver SaaS products alongside support, development, and maintenance services that empower businesses to manage campaigns, streamline workflows, and enhance digital interactions. Our focus spans lead data orchestration, task and workflow management, and customer journey oversight, helping teams work smarter and more efficiently.
We create custom solutions such as Teamworks and Leadworks, leveraging advanced modeling, low-code development, and omni-channel capabilities to provide actionable insights, improve operational efficiency, and elevate customer engagement. Committed to innovation and client success, we help businesses achieve measurable improvements in productivity, service quality, and growth.
How We Work
We help businesses transform customer connections with smart, omni-channel solutions
Advanced AI
AI-powered tools make handling FAQs and basic support across platforms effortless. They can also detect sentiment and auto-summarize communications, making customer interactions easier than ever
Data Management
Consolidate all your customer information into a single data lake for a complete 360-degree view. Collect, clean, and unify your data so every interaction is informed, consistent, and accurate.
Communication Tools
With personalised omnichannel engagement tools, you can generate leads across every channel using integrated chatbots, SMS, email, social media, and more.
Our Products
Teamworks
task management
A solution that streamlines tasks, delights customers, and boosts efficiency
Leadworks
lead management
Unified cloud solution managing customer channels, data and growth
Extensions
intergration
Utilise bots, IVRs, AVMs, and automation for premium customer engagement.
Our Other Companies
AWG
Consult
Think without the box
Precision-engineered digital solutions that transform business potential through custom development and strategic business engineering.
AWG
Finance
Financial Management without limits
As Africa’s exclusive distributor of MoneyWorks Accounting Software by Cognito, we offer expert implementation, migration, training, and customisation.
Contact Us
Ready to drive the change your business needs? Let’s explore what’s possible.
Get in touch today!