This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website, products, and/or services, and the choices you have associated with that information.

1. Introduction

Agileworks Group (Pty) Ltd (“We”, “Us”, “Our”) is committed to protecting your privacy. This Privacy and Data Protection Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.agileworksgroup.ai) and use our services. By using our website and services, you agree to the collection and use of information under this policy.

2. Definitions

• Personal Information: Any information that can be used to identify an individual, including but not limited to the person’s name, address, date of birth, marital status, contact information, financial records, credit information, medical history, travel history, and intentions to acquire products and services.
• Processing: Any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment, combination, restriction, erasure, or destruction.

3. Collection and Use of Information

We collect personal information from you in various ways, including:

• Through enquiry and registration forms on our website.
• When you email us your details.
• When you use our services.

All personal information that we may collect (including, but not limited to, your name and contact details) will be collected, used, and held under the provisions of the Protection of Personal Information Act of 2013 (POPIA) and your rights under that Act.

We use the collected information for various purposes:

• To provide and maintain our website, services, and products.
• To notify you about changes to our website, services, and products.
• To allow you to participate in interactive features of our website, services, and products when you choose to do so.
• To provide customer care and support.
• To provide analysis or valuable information so that we can improve our website, services, and products.
• To monitor the usage of our website, services, and products.
• To detect, prevent, and address technical issues.

4. Security of Information

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Disclosure of Information

We may disclose your personal information to third parties where:

• We have your consent.
• We use third parties to assist us in providing services, and you have elected to receive one of those services. The third party would only be allowed to use your information to provide that service to you.
• We are compelled by law or court order to do so, or if we believe in good faith that such action is necessary for the legitimate interest pursued by Agileworks Group (Pty) Ltd, to protect and defend the rights, property or safety of Agileworks Group (Pty) Ltd, our website, visitors to our website, or others.

6. Transfer of Information

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Agileworks Groups (Pty) Ltd will take all steps reasonably necessary to ensure that your data is treated securely and under this Privacy Policy, and no transfer of your personal information will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Service Providers

We may employ third-party companies and individuals to facilitate our website and services (“Service Providers”), to provide services on our behalf, to perform website or service-related services, or to assist us in analysing how our website and services are used.

These third parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Analytics

We may use third-party Service Providers to monitor and analyse the use of our website.

• Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its advertising network.

You can opt out of having your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en.

9. External Links

For your convenience, we may provide links to websites operated by companies other than Agileworks Group (Pty) Ltd (“Third Party Sites”) that we believe may be of interest to you. We do not disclose your personal information to these Third Party Sites without obtaining your consent. We do not endorse and are not responsible for the privacy practices of these Third Party Sites. If you choose to click on a link to one of these Third Party Sites, you should review their privacy policy to understand how that Third Party Site collects and uses your personal information.

10. Changes to Our Privacy Policy

We review our privacy practices from time to time, and these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our website. We will take legally required steps to notify you of any material changes or modifications to this Privacy Policy. We will also change the effective date of this Privacy Policy (located at the top of this page). Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@agileworksgroup.ai